Category: Artificial intelligence

AI is cognitive automation, not cognitive autonomy RPA works on semi-structured or structured data, but https://chat.openai.com/ can work with unstructured data. Let’s deep dive into the two types of automation to better understand the role they play in helping businesses stay competitive in changing times. Middle managers will need to shift their focus on the…

The new key to automotive success: Put customer experience in the drivers seat There are many incentives to improve customer service within the logistics industry. This guide will show you the importance of connecting customer service and logistics and how to practically achieve great logistics customer service. Priyanka is a seasoned content marketing professional with…

How Generative AI Will Change Sales According to HubSpot’s report, sales professionals harness the power of AI for automating manual tasks (35%), gaining data-driven insights (34%), and crafting prospect outreach messages (31%). There’s also data that says among sales professionals utilizing AI, a remarkable 85% attest that it enhances their prospecting endeavors. This translates into…

The Science of Chatbot Names: How to Name Your Bot, with Examples If you spend more time focusing on coming up with a cool name for your bot than on making sure it’s working optimally, you’re wasting your time. While chatbot names go a long way to improving customer relationships, if your bot is not…